Oculus Go

Hardware Issues

• How Do I Use the Oculus Go Controller?
• How to Recenter Your Virtual Reality Device
• The Headset is Overheating
• The Visuals are Blurry

Software Issues

• The experiences disappeared from the menu. What do I do?
• I see the Oculus Home menu when I start the VR experience
• I am getting an Oculus Login error
• The experiences won't load, what do I do?

Getting Started

• Schedule a virtual orientation
• Getting started video
• Download the instructions for new staff.

General

• How long do the reusable foam liners last?
• What are the potential risks and warnings to patients?
• What are all the VR experiences available?
• How do I talk about VR to my patients?

Equipment and Software

• The software update will not trigger. What do I do?
• What happens after an experience ends?
• How can I switch to a new experience from within VR?
• Can I charge the phone in the headset?
• How do I download software updates?
• What happens if the headset or phone breaks?

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