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  1. AppliedVR Support Center
  2. Samsung Gear VR - Legacy
  3. Troubleshooting

Troubleshooting

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  • My heart rate sensor is not paired. What do I do?
  • I cannot see my breath. What should I do?
  • How do I stop an experience?
  • “Whoops! We’re having trouble connecting to your device” What do I do?
  • The phone does not fit in the headset. What do I do?
  • My phone will not launch an experience. What do I do?
  • I see the Oculus Home menu when I start the experience
  • The visuals are blurry. What can I do?
  • The headset is overheating. What can I do?
  • The screen of the phone is unchanged after inserting it into the headset.
AppliedVR Support Center