I see the Oculus Home menu when I start the experience

After launching an experience by pressing play in the EaseVR app, the visuals should automatically start in the headset. In some cases, you may see the Oculus Home Menu (Figure 1) instead of the desired experience. The Oculus Home menu is not part of EaseVR. To avoid going there, please consider the following tip.

Remove the phone from the headset, and launch an experience by pressing play in the EaseVR app. Make sure you see the Start Screen (Figure 2) before inserting the EaseVR device into the headset. Be careful not to accidentally close this screen before the device is fully inserted. If you do, the headset will load with the Oculus Home Menu instead of the countdown.

Figure 1: Oculus Home Menu 

Figure 2: Start Screen

If you have any problems following these instructions or have any other questions, please reach out to our customer support team at [phone] or [e-mail]