The phone and headset are covered for 1 year under the Samsung manufacturing warranty. Call us at 844-857-0010 and we will facilitate a replacement of any damaged hardware covered under the warranty. However, the warranty does not cover user damage such as drops, spills, or water damage.
Articles in this section
- The software update will not trigger. What do I do?
- What happens after an experience ends?
- How can I switch to a new experience from within VR?
- Can I charge the phone in the headset?
- How do I download software updates?
- What happens if the headset or phone breaks?
- Can I leave the phone in the headset?